Children’s Hospitals’ Solutions for Patient Safety
Melissa Shepherd, CPM serves as Executive Director for Children’s Hospitals’ Solutions for Patient Safety (SPS). She has managed the Solutions for Patient Safety (SPS) Learning Network in Ohio since its inception, and has significant knowledge regarding topics related to patient safety as well as quality improvement through managing other external Safety Learning Collaboratives for Cincinnati Children’s (CCHMC). She holds a bachelor’s degree in Organizational Leadership; she is a certified project manager and is a certified lean six sigma black belt. Prior to joining CCHMC, she owned her own Training Consulting Practice, facilitating such courses as Xavier University’s Leadership Center’s Project Management Certification Course, The Ultimate Route Project Risk Management Simulation and Project Portfolio Management Simulation and Development Dimensions International’s communications courses and workshops for industrial manufacturing clients. Ms. Shepherd also worked in the Wire and Cable Industry as a Supply Chain Excellence Manager and eBusiness Manager. She has extensive experience in designing, implementing, and operating educational campaigns. She has experience conducting educational workshops and conferences via multiple methods (including conference call, in-person meeting, etc.). Ms. Shepherd’s official relationship to SPS is an employee of CCHMC, a member of SPS. Ms. Shepherd is a graduate of Xavier University.