Network Design & Process
Utilizing Quality Improvement Science & High Reliability Concepts to Drive Change
To guide our work, SPS is moving each hospital acquired condition (HAC) that the network focuses on through a series of phases that allow hospitals to learn from peer institutions through an “all teach, all learn” approach, while implementing evidence-based pediatric process bundles for care and formalizing pediatric prevention standards that will be made available to all hospitals who care for children nationwide.
Transforming Hospital Culture to Reduce Harm
In order to achieve breakthrough safety results, SPS network hospitals are employing the cultural transformation strategies of other high reliability industries to significantly reduce harm—measured by serious safety events (SSEs)—in their institutions. These include sensitivity to operations, preoccupation with failure, and reluctance to simplify. Focusing on high reliability requires in depth evaluation and change in communication, team dynamics, and leadership.
Culture transformation must happen at all levels of an institution. Therefore, boards of trustees and senior leaders at SPS network hospitals are challenged to transform their organizational culture and set the expectation of personal accountability for safety from all levels of staff within their institutions.